Emergency Repairs & Useful Links

EMERGENCY REPAIRS

Emergency repairs are only those repairs that our outlined in your Residential Tenancy Agreement and listed below:

A major water leak or failed Hot Water Service
Broken toilet if there is only one toilet in the premises
A blocked sewer system
A serious roof leak
A gas leak
A dangerous electrical fault
Flooding or serious flood damage
Serious storm or fire damage
Failure or breakdown of the gas, electricity or water supply to the premises
A failure or breakdown of any essential service on the premises for cooking, heating, cooling or laundering
Any fault or damage that causes the premises to be unsafe or insecure.

If you experience an emergency repair, listed above during a closure period then you must follow the following procedure:

Call a relevant tradesperson from the list below
Log the maintenance in your tenant portal advising which tradesperson has attended.

If you have a repair that is not an emergency then please log it in the tenant portal under maintenance and it will be attended to upon our return.

Electrician

Ease Electrical 0418 149 008

Smoke Alarms

Property Services 360 1300 685 360

Plumbing, Hot Water Systems, Gas

Scott Buxton 0419 418 726

SJD Plumbing 0415 105 106

Locksmith

At Call Locksmiths 1300 242 255

Engadine Locksmith 0416 204 333

Water Extraction – Flooding

Matt’s Carpets 0417 656 762

Steam Plus 0411 499 458

Air conditioning

Endeavour Air Conditioning 02 9525 9955

DPK Air Conditioning 02 9524 3824 or 0403 774 471

Please read your lease to ascertain the owner and your obligations and responsibilities in relation to emergency repairs and keep in mind that most companies and tradespeople are not available on public holidays.